6-Vehicle HGV Operator: From Critical Risk to DVSA-Ready in 24 Weeks
A 15+ year operator with an ETM “in name only”, fragmented maintenance and no tachograph control. FTC delivered a 12-week remediation and 12-week embedding plan to restore licence governance and build best-practice systems.
Starting Position
- External TM “in name only” for ~15 years (grandfather rights), no CPC, no refreshers, no site visits
- PMIs ad-hoc & non-compliant; no PMI reviews/sign-off
- No tachograph downloads or analysis; infringements unmanaged
- No driver licence checks, CPC records or recall checks
- Vehicles operating off-licence; additional OC not listed
- No written policies (loading, VOR, tyres & wheels, wheel security, etc.)
Objectives
- Stabilise to legal minimum within 12 weeks
- Appoint qualified ETM & secure Period of Grace
- Implement robust systems & evidence across all core areas
- Reach DVSA-ready status with demonstrable improvement curve
CEO commitment: new leadership determined to fix compliance fast and sustainably.
Tooling & Evidence
- DDIR – digital walkarounds & defect close-out
- PMI Review & Sign-Off (free) + RBT policy
- Tachograph downloads & analysis platform
- Driver licence checks (photocard, CPC, tacho card)
- Vehicle recall checks with audit trail
- Board-ratified policy suite + training matrix
12-Week Remediation Plan
Secure Period of Grace; appoint qualified ETM with visit cadence. Correct licence entries (vehicles, OCs, TM).
PMI calendar discipline; PMI review & sign-off process live. RBT scheduling; VOR & defect escalation policy.
Start routine downloads (drivers & vehicles). Analysis dashboards; infringement debrief workflow & sign-offs.
Licence checking cadence; recall checks & evidence trail. Records centralised and auditable.
Policy suite across 5 core areas; toolbox talks & refresher training; training matrix & renewal triggers.
Related Tools & Resources
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