Compliance, Efficiency & AutomationHGV & PSV operators · England & Scotland
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Resources · Driver Handbook

Free HGV driver handbook template

Download our free template HGV Driver Handbook, add your company name, and you have a ready-to-use guide covering safe operation, compliance and driver well-being. For a fully bespoke version, commission us to draft one for your fleet.

A driver handbook sets out, in one place, what you expect of your drivers and how they keep themselves, your vehicles and the public safe. Our free template HGV Driver Handbook gives you a professional starting point: simply change the company name and you are ready to go. We strongly advise commissioning a bespoke handbook tailored to your operation, but this template covers the essentials every operator should put in writing.

Download: Grab the free template HGV Driver Handbook (Word document) from our download guides library, then personalise it with your company name and policies.

What the handbook covers

  • Vehicle operation best practice — inspections, loading and defensive driving
  • Compliance with tachograph, working time and load security rules
  • Driver well-being, personal safety and ergonomics
  • Incident, theft and contingency procedures
  • Rules on mobile and electronic device use while driving

Vehicle operation best practice

The handbook opens by framing every driver as an ambassador for the business and sets clear expectations for professionalism on and off the road. It then covers the practical fundamentals:

  • Pre-trip inspection — check tyre pressure, oil levels and brake efficiency, and inspect lights, indicators and reflective markings before each journey. This daily walk-round underpins your maintenance and roadworthiness system.
  • Safe loading — use load restraints for even weight distribution and re-check the load during long journeys.
  • Defensive driving — maintain a safe following distance and stay extra vigilant in adverse weather.
  • Speed and fuel efficiency — respect speed limits, including the specific limits for HGVs, and drive smoothly to save fuel and reduce wear.

Compliance with regulations

A clear handbook reinforces the legal rules drivers must follow every day:

  • Tachograph rules — accurately record driving time, breaks and rest periods, and operate the digital tachograph correctly. Our guide to tachographs and tachograph rules explains the detail.
  • Working Time Directive — observe maximum weekly working hours, covering driving and other duties.
  • Load security — follow the guidelines for securing goods using appropriate restraints.
  • Low bridges — use HGV-specific GPS with height restrictions, watch for warning signs and display the vehicle height prominently.

The template includes a pre-journey compliance checklist so nothing is missed: a full pre-trip inspection, valid licence and documents, any route permits, and scheduled maintenance.

Driver well-being and personal safety

Safe driving depends on healthy, rested drivers. The handbook encourages prioritising rest breaks, a healthy diet and hydration, managing stress, choosing secure parking, keeping the cab locked, and adjusting the seat ergonomically with regular stretching during breaks. It also points drivers to company resources such as counselling, and recommends keeping a well-stocked emergency kit in the vehicle.

Incidents, theft and device use

Clear procedures matter most under pressure. The template sets out step-by-step guidance for road accidents (secure the scene, call 999 if needed, exchange details, report to the company and photograph the scene), theft prevention and response, and contingency planning for closures, weather and long deliveries. It also defines strict rules on mobile and electronic devices: hands-free only while driving, pull over for non-emergency use, pre-set navigation routes, and an absolute ban on texting or browsing at the wheel.

Make it your own — or let us tailor it

This template is a solid foundation, but every operation is different. We strongly recommend commissioning a bespoke handbook that reflects your vehicles, routes, contracts and policies — it carries far more weight with drivers and at a Public Inquiry than a generic document. To have us draft a tailored handbook, or for help embedding it into your wider compliance systems with an external transport manager, get in touch.

FAQs

Frequently asked questions

Is the driver handbook really free?+
Yes. The template HGV Driver Handbook is a free Word document. Download it from our download guides library, change the company name, and it is ready to use.
What does the handbook cover?+
It covers vehicle operation best practice, compliance with tachograph, working time and load security rules, driver well-being and personal safety, incident and theft procedures, and rules on mobile device use while driving.
Should I customise the template?+
Yes. At minimum, add your company name and contact details. We strongly recommend commissioning a bespoke handbook tailored to your vehicles, routes and policies — it is more relevant to drivers and carries more weight if your operation is ever scrutinised.
Can FTC write a bespoke handbook for my fleet?+
Absolutely. We can draft a handbook tailored to your operation and help you embed it into your wider compliance systems. Contact us to discuss your requirements.
Why does a driver handbook matter for compliance?+
It puts your expectations and the legal rules in writing, supports your daily walk-round and maintenance systems, and demonstrates a positive compliance culture — something Traffic Commissioners look for.
Get in touch

Talk to a transport compliance specialist.

Book a free, no-obligation consultation and we'll talk through exactly what your fleet needs — no pressure, no jargon.

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