Download our free template HGV Driver Handbook, add your company name, and you have a ready-to-use guide covering safe operation, compliance and driver well-being. For a fully bespoke version, commission us to draft one for your fleet.
A driver handbook sets out, in one place, what you expect of your drivers and how they keep themselves, your vehicles and the public safe. Our free template HGV Driver Handbook gives you a professional starting point: simply change the company name and you are ready to go. We strongly advise commissioning a bespoke handbook tailored to your operation, but this template covers the essentials every operator should put in writing.
The handbook opens by framing every driver as an ambassador for the business and sets clear expectations for professionalism on and off the road. It then covers the practical fundamentals:
A clear handbook reinforces the legal rules drivers must follow every day:
The template includes a pre-journey compliance checklist so nothing is missed: a full pre-trip inspection, valid licence and documents, any route permits, and scheduled maintenance.
Safe driving depends on healthy, rested drivers. The handbook encourages prioritising rest breaks, a healthy diet and hydration, managing stress, choosing secure parking, keeping the cab locked, and adjusting the seat ergonomically with regular stretching during breaks. It also points drivers to company resources such as counselling, and recommends keeping a well-stocked emergency kit in the vehicle.
Clear procedures matter most under pressure. The template sets out step-by-step guidance for road accidents (secure the scene, call 999 if needed, exchange details, report to the company and photograph the scene), theft prevention and response, and contingency planning for closures, weather and long deliveries. It also defines strict rules on mobile and electronic devices: hands-free only while driving, pull over for non-emergency use, pre-set navigation routes, and an absolute ban on texting or browsing at the wheel.
This template is a solid foundation, but every operation is different. We strongly recommend commissioning a bespoke handbook that reflects your vehicles, routes, contracts and policies — it carries far more weight with drivers and at a Public Inquiry than a generic document. To have us draft a tailored handbook, or for help embedding it into your wider compliance systems with an external transport manager, get in touch.
Book a free, no-obligation consultation and we'll talk through exactly what your fleet needs — no pressure, no jargon.