How to improve the quality of the driver walkaround check

By Zed Aziz, Transport Consultant

The driver walkaround check is the cornerstone of vehicle maintenance. Drivers spend more time with their vehicles than anyone else, so they're uniquely placed to spot the subtle changes and early warning signs that something is brewing. Get the walkaround right and you catch problems before they become breakdowns, prohibitions or worse.

Why driver walkarounds are essential

• Early problem detection: drivers are often first to notice unusual noises, vibrations or leaks, allowing timely intervention before a minor fault becomes a major repair.
• Reduced downtime: a vehicle off the road isn't earning. Spotting issues early keeps your operation running and your fleet productive.
• Improved safety: a thorough check helps ensure the vehicle is safe for the driver and every other road user. It's about protecting lives.
• Enhanced driver responsibility: walkarounds give drivers ownership of their vehicle's condition, building pride and professionalism.

Create a culture of proactive maintenance

To reap the benefits, you need an environment where drivers feel valued for their contribution. That means:

Use PMI feedback to sharpen observation

One of the most powerful techniques is to compare each Preventative Maintenance Inspection (PMI) report against the driver's walkaround for that day. Where the inspection found something the driver missed, that's a coaching opportunity — feedback that highlights what was done well and where observation skills could improve. This personalised feedback is remarkably effective at reinforcing good practice.

Make feedback land

Good feedback shares three qualities:

• Specific and actionable: instead of "check the tyres", say "pay close attention to tread depth and look for uneven wear, cuts or bulges".
• Timely and consistent: give feedback soon after the PMI while it's fresh, and make it a regular habit.
• Supportive and encouraging: frame it as a learning opportunity, not criticism, and emphasise the driver's vital role in safety.

We can help you raise the standard of your walkaround checks — through driver training, industry best practice, and advice on the latest walkaround apps and tools. To build a proactive maintenance culture in your operation, contact us today.