Effectively address DVSA Traffic Examiner Visit Reports (TEVRs)

A DVSA Traffic Examiner Visit Report focuses on the systems behind your drivers — their hours, working time, licensing, training and the management controls that keep them compliant. Whether you have a visit scheduled or have already received an adverse report, our experienced consultants help you prepare, attend with you and craft an effective reply that demonstrates control of your operation.

TEVR support options & pricing

Travel to client sites is charged at 49p per mile. You can also self-assess your TEVR score using our online tool before deciding what support you need.

What exactly is a TEVR?

A Traffic Examiner Visit Report is the DVSA's assessment of how well you manage the traffic and driver-compliance side of your operation. Where a Maintenance Investigation Visit Report (MIVR) concentrates on vehicle maintenance and roadworthiness, the TEVR examines drivers' hours, tachograph management, working time and the management systems that underpin them. The examiner assigns a rating to each area, and the outcome feeds directly into your Operator Compliance Risk Score (OCRS).

What a TEVR examines

A traffic examiner will typically review the following areas of your operation:

• Management control — how effectively you oversee driver compliance
• Continuous Professional Development (CPD) — keeping management knowledge current
• Operator Licence compliance — adherence to your O-Licence conditions and undertakings
• Driver CPC monitoring — tracking Driver CPC currency
• Driver employment and checks — recruitment and licence checks
• Journey planning and record keeping — realistic scheduling and accurate records
• Disciplinary procedures — how infringements are managed
• Working time management — Working Time Directive compliance
• Vehicle maintenance and compliance — links to your maintenance systems
• OCRS monitoring — how you track and respond to your compliance risk score

Robust tachograph analysis and drivers' hours systems are central to a positive TEVR outcome.

Why might you get a TEVR?

A TEVR can be triggered by a number of factors, including:

• High OCRS
• Complaints
• Roadside checks
• New operator status
• Random selection
• Data analysis
• Changes to your licence
• A poor MIVR

What to do if you've received an adverse TEVR

If your TEVR identifies shortcomings, act quickly. As with other DVSA reports, response timescales are tight, and a poor outcome can increase scrutiny, trigger further investigation or lead to a Public Inquiry before the Traffic Commissioner. A clear, evidence-backed reply that addresses each finding and sets out an action plan is your best route to a positive outcome — and that is exactly what our consultants help you build.

Key takeaways for operators and transport managers

• Be proactive — strong day-to-day systems make a TEVR straightforward rather than stressful.
• Keep your drivers' hours, tachograph and working-time records accurate and accessible.
• Treat your OCRS as an early-warning indicator and act on Red or Amber ratings promptly.
• Get expert help early if you receive an adverse report — the quality of your reply matters.

Get expert TEVR support

Don't face a Traffic Examiner Visit Report alone. Our consultants prepare you, support you through the visit and help you respond effectively to protect your Operator Licence — request a consultation today. You may also find our compliance audits and full range of services useful.