Driver Licence Checks: terms and conditions

Welcome to Fleet Transport Consultants Ltd ("FTC", "we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our websites, www.theftc.co.uk and www.licencecheck.org ("Websites"), and the services we provide — including driver licence checks, driver card checks and CPC checks for drivers ("Services"). By accessing or using our Websites or Services you agree to be bound by these Terms. If you do not agree with any part of them, please do not use our Websites or Services.

The Services

• Driver licence checks — we perform automated checks on driver licences to monitor points and expiry dates.
• Driver card checks — we check driver cards to ensure compliance with relevant regulations.
• CPC checks — we verify Driver Certificate of Professional Competence (CPC) compliance.

Our system is risk-based, informing operators and businesses by email about potential risks based on the points accrued by drivers and the expiry dates of their licences and certifications.

Consent and information access

By using our Services you confirm that you have obtained explicit consent from your drivers to access their personal information for the purpose of conducting checks. Our system requires access to private information, including driving records, points and expiry dates, which is obtained directly from drivers with their consent.

Data protection and GDPR compliance

Fleet Transport Consultants Ltd is the data controller for personal data collected and processed through our Services, which we handle in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

• Personal data includes (but is not limited to) driver names, licence details, points and expiry dates.
• Lawful basis: our lawful basis for processing is the consent obtained from the drivers.
• Data usage: data is used solely to perform driver licence, driver card and CPC checks and to inform operators of risks.
• Data retention: personal data is retained only for as long as necessary to fulfil those purposes, or as required by law.
• Data security: we apply appropriate technical and organisational measures to protect data against unauthorised access, alteration, disclosure or destruction.
• Data subject rights: drivers have the right to access, rectify, erase, restrict or object to processing, the right to data portability, and the right to withdraw consent at any time without affecting prior lawful processing.

User obligations and liability

You must provide accurate and complete information when using our Services; false or misleading information may result in termination of your access. You agree to comply with all applicable laws and regulations, including data protection laws. While we strive to provide uninterrupted access and to ensure the accuracy of the data, we do not guarantee the Services will always be available or error-free, and we do not warrant the completeness, accuracy or reliability of the data. In no event shall FTC be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the Services.

Termination, changes and governing law

We reserve the right to terminate or suspend your access to the Services at any time, with or without cause or notice, including if you breach these Terms. We may update these Terms from time to time; any changes will be posted on this page with a revised "Last Updated" date, and your continued use constitutes acceptance. These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Contact us

If you have any questions about these Terms, please contact Fleet Transport Consultants Ltd, Leeds, LS11 5HL, on 0113 534 8006 or at support@theftc.co.uk. You can also get in touch via our contact page for help with setting up your account or any data protection query.