Driver Handbook

Template Driver Handbook for usage

FREE HGV Driver Handbook


Company Name Ltd HGV Driver Handbook

Welcome to Company Name Ltd

Dear Driver,

Welcome to Company Name Ltd! Your safety, professionalism, and well-being are our top priorities. This HGV Driver Handbook is your essential guide to ensure a successful and secure journey on the road.

Your Role and Expectations

As a representative of Company Name Ltd, you are not just a driver; you're an ambassador for our company. Upholding the highest standards of professionalism, both on and off the road, contributes to the positive image of our organisation.

Vehicle Operation Best Practices

Pre-Trip Inspection

Before each journey, take a moment to ensure your vehicle is in top-notch condition:

  • Check tyre pressure, oil levels, and brake efficiency.

  • Inspect lights, indicators, and reflective markings.

Safe Loading Practices

Secure your cargo effectively to prevent accidents and damage during transit:

  • Utilise load restraints for even weight distribution.

  • Make regular checks and adjustments during long journeys.

Defensive Driving Techniques

Be proactive in anticipating and responding to potential hazards:

  • Maintain a safe following distance.

  • Exercise heightened vigilance in adverse weather conditions.

Adhering to Speed Limits and Traffic Rules

Safety is paramount; strictly adhere to speed limits and traffic rules:

  • Respect speed restrictions in built-up areas.

  • Follow specific speed limits for HGVs on motorways.

Fuel Efficiency Tips

Contribute to cost savings and environmental responsibility:

  • Adopt smooth acceleration and deceleration techniques.

  • Turn off the engine during prolonged stops.

Compliance with Regulations

Tachograph Rules

  • Record driving time, breaks, and rest periods accurately.

  • Familiarise yourself with digital tachograph operation.

Working Time Directive

  • Adhere to maximum weekly working hours, encompassing driving and other work-related activities.

Load Security Regulations

  • Follow guidelines for secure loading of goods.

  • Use appropriate restraints and securing methods.

Compliance Checklist

Before each journey, run through this checklist to ensure compliance:

  • Complete a comprehensive pre-trip vehicle inspection.

  • Carry a valid driver's license, vehicle registration, and insurance documents.

  • Verify any permits required for specific routes.

  • Schedule regular maintenance for safety standards.

Navigating Low Bridges

  • Use GPS systems with height restrictions to plan routes.

  • Pay close attention to road signs indicating low bridges.

  • Display the vehicle's height prominently for easy reference.

  • Provide ongoing training on recognising and avoiding low bridges.

Driver Well-being and Personal Safety

Physical Well-being

  • Prioritise rest breaks for mental and physical refreshment.

  • Maintain a healthy diet and stay adequately hydrated.

Mental Well-being

  • Manage stress through stress-relief techniques.

  • Keep communication channels open for any concerns.

Personal Safety

  • Choose secure parking locations.

  • Keep the vehicle locked and be aware of your surroundings.


  • Adjust the driver's seat for comfort and support.

  • Incorporate regular stretching exercises during breaks.

Mental Health Support

  • Utilise company resources, such as counselling services, to support mental health.

  • In emergency situations, keep a well-stocked emergency kit in the vehicle.

Dealing with Road Accidents, Incidents, Theft, and Contingency Planning

Road Accidents and Incidents

  1. Ensure the safety of all involved parties, including yourself.

  2. If possible and safe, move the vehicles to the side of the road to prevent further incidents.

  3. Dial emergency services immediately (999 in the UK) in case of injuries or substantial damage

  4. Exchange details with other involved parties, including names, addresses, insurance information, and vehicle registration numbers.

  5. Report the incident to Company Name Ltd as soon as possible, providing detailed information.

  6. Take photos of the accident scene, vehicle damage, and any relevant road signs. Take witnesses if present.

Theft Prevention and Response

  1. Implement security measures to safeguard cargo during transit.

  2. Utilise secure parking locations and lock the vehicle when unattended.

  3. Be vigilant in unfamiliar locations and report any suspicious activity immediately.

  4. If theft occurs, report it to the authorities and Company Name Ltd promptly.

Contingency Planning

  1. Plan alternative routes for potential road closures or delays.

  2. Be prepared for adverse weather conditions and have alternative plans in place.

  3. Establish contingency plans for long deliveries, including rest stops and potential challenges.

  4. Keep a list of emergency contacts, including Company Name Ltd contacts and relevant authorities.

Use of Mobile Devices and Electronic Devices

General Guidelines

  • Use mobile devices only in hands-free mode while driving.

  • Pull over to a safe location before using mobile devices for non-emergency purposes.

Navigation Apps

  • Pre-set routes and use voice commands to minimise distractions.

Company Communication

  • Designate specific times for checking and responding to company communication via mobile devices.

Prohibited Activities

  • Strictly prohibit texting, browsing, or any activity that diverts attention from driving.

Education and Training

  • Regular training on the dangers of distracted driving and the company's policies regarding mobile device use.

Consequences of Violations

  • Clearly outline consequences for violating the mobile device policy.

  • Ensure awareness of and compliance with local laws regarding mobile device use while driving.


In conclusion, this Company Name Ltd HGV Driver Handbook is your guide to safe, compliant, and professional driving. Regularly refer to this handbook, participate in ongoing training, and contribute to our shared commitment to safety and excellence. Safe driving!